Returns & Exchanges
At VelociRAX, we want you to be completely satisfied with your fashion-forward purchase. If your new look isn't the perfect fit, you can return or exchange unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print your pre-paid shipping label and include the original packing slip inside your package.
Pack and Ship
Place the items in their original packaging with tags attached and drop the parcel off at any authorized carrier location.
Receive Refund or Exchange
After our team inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing